Referency

LEGAL

Privacy Policy.

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1. Who we are

For fifteen years, the goal was simple: rank on the first page of Google. Do that, and the clicks followed. But the way people search is changing fast — and a growing share of your buyers never see that first page at all. They ask ChatGPT, Perplexity, or Google’s AI a question, read the single answer it gives back, and act on it.

That shift creates a strange new problem. You can rank #1 for a term and still be completely absent from the AI answer for that same term. The model simply didn’t choose you as a source. And when it doesn’t, you don’t drop to position two — you disappear entirely.

2. Information we collect

We collect information in a few ways:

Information you give us

  • Contact details you submit through forms — name, email, company, and anything you include in a message or audit request.
  • Information you provide during onboarding or an engagement, such as access to analytics or marketing accounts.

3. How we use your information

We use the information we collect to:

  • Respond to inquiries and deliver requested materials, such as a free audit.
  • Provide, maintain, and improve our services.
  • Send updates or marketing you’ve opted into (you can unsubscribe anytime).
  • Understand how our site is used so we can improve it.
  • Meet legal, tax, and accounting obligations.