Reisinger Strategies Group
Privacy Policy
Effective Date: 05/08/2026
Reisinger Strategies Group (“RSG,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide while using our websites, platforms, software, tools, systems, and services.
This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard information in connection with our services.
By accessing or using RSG services, you acknowledge and agree to this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through:
- RSG websites
- CRM systems
- Hosted platforms
- AI systems
- Messaging systems
- Marketing tools
- Automation systems
- Client portals
- Landing pages
- Forms, applications, and communications
- Third-party platforms used in connection with RSG services
2. Information We Collect
2.1 Personal Information
We may collect information including:
- Name
- Email address
- Phone number
- Business name
- Business address
- Billing information
- Account credentials
- Contact information submitted through forms or communications
Payment information is processed by third-party payment processors and is not fully stored by RSG.
2.2 Account, Device & Usage Information
We may collect:
- IP addresses
- Browser type
- Device information
- Login activity
- Usage patterns
- Analytics data
- Session activity
- Interaction logs
- Automation activity
- API usage
- Platform performance metrics
RSG reserves the right to monitor platform usage, communications activity, automation behavior, messaging activity, and infrastructure utilization for security, abuse prevention, compliance monitoring, fraud detection, deliverability protection, and operational integrity purposes.
2.3 Communications & Interaction Data
We may collect and process:
- Email communications
- SMS communications
- Voice recordings
- AI voice interactions
- Chatbot conversations
- Support tickets
- Customer service interactions
- Meeting recordings
- Internal workflow communications
2.4 Marketing & Tracking Technologies
RSG may use:
- Cookies
- Pixels
- Analytics tools
- Session recording technologies
- Retargeting tools
- Advertising identifiers
- Tracking technologies provided by third parties
These technologies help improve platform performance, marketing effectiveness, analytics, automation, and user experience.
3. How We Use Information
We may use collected information to:
- Provide and manage services
- Process transactions and payments
- Operate CRM systems and automations
- Deliver AI-powered functionality
- Configure messaging systems
- Improve service quality and platform performance
- Monitor usage and security
- Troubleshoot technical issues
- Provide customer support
- Send service-related communications
- Conduct analytics and reporting
- Prevent fraud, abuse, spam, or unauthorized activity
- Comply with legal obligations
Certain information may be processed using automated systems, artificial intelligence technologies, machine learning systems, or algorithmic tools in connection with service functionality, analytics, automation, communications, and operational workflows.
4. Client-Provided Data Responsibility
Clients are solely responsible for ensuring they have all necessary rights, permissions, and lawful bases to collect, upload, store, process, transmit, and use any customer data, contact information, communications, or personal information submitted to RSG systems or platforms.
Clients represent and warrant that their use of RSG services complies with all applicable:
- Privacy laws
- Marketing laws
- Consumer protection laws
- Telecommunications regulations
- SMS and A2P messaging requirements
- Data protection regulations
RSG is not responsible for the legality, accuracy, quality, or compliance status of client-provided data, communications, campaigns, or contact lists.
RSG does not independently verify the accuracy, legality, consent status, ownership, or compliance of data, contact lists, communications, or materials uploaded or transmitted by users.
5. Call Recording, AI Monitoring & Communication Consent
By using RSG services, users acknowledge and consent to the recording, monitoring, storage, transcription, analysis, and processing of communications for purposes including:
- Service delivery
- AI functionality
- Quality assurance
- Training
- Compliance
- Automation workflows
- Customer support
- Security monitoring
- Performance optimization
This may include:
- Phone calls
- AI voice conversations
- Chatbot interactions
- SMS messages
- Emails
- Support communications
If you do not consent to such processing, you should not use RSG communication systems or services.
6. Messaging, SMS & A2P Compliance
Users are responsible for ensuring they have proper consent and authorization before sending communications through RSG platforms.
RSG may assist with:
- A2P registration
- SMS setup
- Messaging configuration
- Carrier onboarding
- Compliance workflows
However, users remain solely responsible for compliance with applicable messaging and telecommunications laws.
RSG does not guarantee:
- SMS deliverability
- Carrier approval
- Message throughput
- Inbox placement
- Communication performance
Message and data rates may apply.
7. Cookies & Tracking Technologies
RSG may use cookies and similar technologies, including:
- Google Analytics
- Meta/Facebook Pixel
- Session replay tools
- Advertising platforms
- Retargeting systems
- CRM tracking technologies
These technologies may be used for:
- Traffic analysis
- Advertising optimization
- User behavior analysis
- Platform functionality
- Performance monitoring
- Marketing attribution
Users may disable cookies through browser settings; however, certain platform functionality may be limited.
8. Third-Party Providers & Technology Services
RSG may utilize third-party providers in connection with services, including:
- Cloud hosting providers
- CRM systems
- AI providers
- Payment processors
- Messaging carriers
- Analytics providers
- Automation platforms
- Communication services
- Infrastructure vendors
Information submitted through RSG systems may be processed, transmitted, analyzed, or stored by such third-party providers in accordance with their own policies and operational practices.
RSG is not responsible for the independent privacy, security, or operational practices of third-party providers.
9. Payment Information
RSG does not store full payment card information.
Payments are processed through authorized third-party payment providers that maintain their own compliance and security standards.
10. Data Storage & Security
RSG utilizes commercially reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no method of electronic transmission, storage, or processing is completely secure.
RSG does not guarantee:
- Absolute security
- Uninterrupted availability
- Protection from cyberattacks
- Protection from unauthorized access
- Protection from data breaches
- Protection from third-party system failures
Users acknowledge and accept these risks when using RSG services.
11. Data Retention & Deletion
RSG retains information for business, operational, legal, security, compliance, and service-related purposes.
RSG reserves the right to retain, delete, anonymize, archive, or remove information at its discretion, including after:
- Account cancellation
- Subscription termination
- Inactivity
- Service discontinuation
- Platform suspension
- Legal or compliance reviews
RSG is not obligated to retain CRM records, hosted data, communications, automations, or platform information indefinitely.
12. Marketing Communications
RSG may send:
- Service announcements
- Onboarding communications
- Marketing emails
- Promotions
- SMS notifications
- Administrative updates
By providing contact information, users consent to receiving communications from RSG subject to applicable law.
Users may opt out of promotional communications at any time using unsubscribe methods or by contacting RSG.
Service-related communications may still be sent when necessary for account administration or operational purposes.
13. Data Sharing & Disclosure
RSG may disclose information:
- To service providers and vendors
- To hosting and infrastructure providers
- To payment processors
- To analytics providers
- To communication providers
- To subcontractors and operational partners
- To legal authorities when required
- To protect legal rights, safety, or platform integrity
RSG does not sell personal information.
14. International Data Processing
By using RSG services, users acknowledge that information may be processed, transferred, or stored in the United States or other jurisdictions where RSG, its providers, infrastructure vendors, or technology partners operate.
Data protection laws in those jurisdictions may differ from those in your location.
15. Business Use
RSG services are primarily intended for business and commercial use rather than personal, household, or consumer use.
16. Children's Privacy
RSG services are not directed toward individuals under eighteen (18) years of age.
RSG does not knowingly collect personal information from minors.
If such information is discovered, RSG reserves the right to delete it.
17. Third-Party Links & External Services
RSG websites, platforms, and communications may contain links to third-party websites or services.
RSG is not responsible for the privacy, security, content, or operational practices of third-party sites or providers.
18. Your Privacy Rights
Depending on applicable law, users may have rights to:
- Request access to certain information
- Request correction of inaccurate information
- Request deletion of certain information
- Object to certain processing activities
- Request restrictions on processing
Requests may be evaluated and processed in accordance with applicable law and operational requirements.
RSG does not provide legal advice, regulatory advice, or compliance certifications. Clients are solely responsible for obtaining independent legal guidance regarding their compliance obligations.
19. Policy Updates
RSG reserves the right to update or modify this Privacy Policy at any time without prior notice.
Updated versions become effective immediately upon posting.
Continued use of services constitutes acceptance of revised policies.
Contact Information
Reisinger Strategies Group
Email: contact@marketingrsg.com
