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Reisinger Strategies Group

Privacy Policy

Effective Date: 07/16/2025

Reisinger Strategies Group (“RSG,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our website, services, platforms, and tools.

By accessing or using RSG services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Business name
  • Business address
  • Billing information (processed via third parties)

1.2 Account & Usage Data

  • Login activity
  • IP address
  • Browser/device information
  • System usage data
  • Analytics data

1.3 Communications

  • Call recordings

  • Voice AI interactions

  • Chatbot conversations

  • SMS and email messages

  • Support communications

1.4 Marketing & Tracking Data

  • Cookies
  • Pixels
  • Retargeting identifiers
  • Session recordings
  • Advertising interactions

2. How We Use Your Information

We use your information to:

  • Provide and manage services

  • Process payments

  • Operate AI and automation systems

  • Improve platform performance

  • Provide customer support

  • Send service updates and marketing communications

  • Analyze user behavior

  • Comply with legal obligations

  • Prevent fraud and abuse

3. Call & Message Recording Consent

By using RSG services, you consent to the recording, monitoring, and analysis of calls, messages, and digital communications for quality assurance, training, compliance, and service optimization purposes.

If you do not consent, you should not use RSG’s communication systems.

4. Cookies & Tracking Technologies

RSG uses cookies and similar technologies, including:

  • Google Analytics

  • Meta/Facebook Pixel

  • Session recording tools

  • Retargeting platforms

These tools help analyze traffic, improve user experience, and deliver relevant advertising.

You may disable cookies through your browser settings. Some features may not function properly if disabled.

5. How We Store & Protect Information

RSG stores data using secure, third-party platforms, including:

  • White-labeled CRM systems

  • Cloud infrastructure providers

  • Payment processors (e.g., Stripe)

We implement reasonable administrative, technical, and physical safeguards to protect information.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Sharing & Disclosure of Information

We may share information with:

  • Technology service providers

  • Hosting providers

  • Payment processors

  • Analytics platforms

  • Legal authorities when required

We do not sell personal data.

7. Payment Information

RSG does not store full payment card information.

All payment data is processed and stored by authorized payment processors in compliance with industry standards.

8. Marketing Communications

We may send:

  • Newsletters

  • Promotions

  • Service updates

  • Onboarding communications

  • SMS notifications

You may opt out at any time using unsubscribe links or by contacting us.

Service-related communications may continue regardless of opt-out status.

9. Data Retention & Deletion

RSG retains personal information only as long as necessary for business, legal, and operational purposes.

Data may be deleted:

  • When no longer needed

  • Upon lawful request

  • When accounts are terminated

  • In compliance with legal obligations

Certain data may be retained where legally required.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your data

  • Request correction

  • Request deletion

  • Object to processing

  • Restrict processing

Requests are evaluated in accordance with applicable regulations.

11. Geographic Scope

RSG primarily serves clients within the United States.

Services are not specifically directed to residents of jurisdictions with specialized privacy regulations (such as GDPR) at this time.

If international services are offered in the future, this policy may be updated accordingly.

12. Children’s Privacy

RSG does not knowingly collect information from individuals under 18.

If such data is discovered, it will be promptly deleted.

13. Third-Party Links

RSG websites and platforms may contain links to third-party sites.

RSG is not responsible for their privacy practices.

14. Policy Updates

RSG may update this Privacy Policy at any time.

Continued use of services constitutes acceptance of revised terms.

Contact Information

Reisinger Strategies Group
Email: contact@marketingrsg.com

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