Reisinger Strategies Group

Terms of Service

Effective Date: 05/08/2026

These Terms of Service (“Terms”) govern your access to and use of the websites, software, platforms, tools, systems, and services provided by Reisinger Strategies Group (“RSG,” “Company,” “we,” “us,” or “our”).

By accessing our website, purchasing services, creating an account, submitting payment, or otherwise using RSG services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

1. About Reisinger Strategies Group

Reisinger Strategies Group (“RSG”) is a digital marketing, AI automation, and software-enabled service provider offering business growth, marketing, automation, website, CRM, and managed platform solutions, including but not limited to:

Search Engine Optimization (SEO)
Email Marketing
AI Call Assistance
Sales AI Assistance
AI Brand Monitoring
Social Media Management
Market Research
Content Creation
CRM & Automation Systems
Website Design & Hosting
Managed Subscription Platforms
“Idea to Business” Services

2. Eligibility

RSG services are intended solely for individuals and businesses capable of entering legally binding agreements.

By using our services, you represent and warrant that:

You are at least eighteen (18) years old
You possess legal authority to enter into these Terms
All information provided to RSG is accurate and complete

RSG reserves the right to refuse or terminate services at its discretion.

3. Scope of Services

RSG provides customized services based on selected packages, subscriptions, proposals, order forms, onboarding agreements, or custom arrangements.

Services are delivered using commercially reasonable efforts and professional judgment.

Service timelines, deliverables, and results may vary based on:

Client responsiveness
Third-party platform limitations
Technical issues
External providers
Regulatory requirements
AI system behavior
Market conditions

RSG may use subcontractors, software providers, automation systems, artificial intelligence tools, and third-party vendors to provide services.

4. No Guarantee of Results

RSG does not guarantee any specific business, financial, operational, or marketing results.

This includes but is not limited to:

Search engine rankings
Traffic volume
Lead generation
Conversion rates
Revenue increases
Advertising performance
Email deliverability
AI accuracy
Platform uptime
Business growth

Clients acknowledge that marketing performance, automation systems, AI technologies, and digital platforms are subject to constant change and external factors beyond RSG’s control.

RSG does not guarantee email, SMS, voicemail, or communication deliverability rates, inbox placement, carrier acceptance, or message performance.

RSG guarantees only that services will be provided in good faith using commercially reasonable professional standards.

5. Client Responsibilities

Clients agree to:

Provide accurate and complete information
Maintain lawful business practices
Provide timely approvals and feedback
Grant necessary access to systems and accounts
Maintain proper account security
Comply with all applicable laws and regulations
Ensure content and business operations remain compliant

Clients are solely responsible for:

Their business activities
Their customer communications
Their marketing practices
Their legal compliance
Their use of services and generated content

RSG is not responsible for delays, failures, or losses caused by incomplete information, delayed responses, client inaction, revoked access, or third-party restrictions.

6. Payments & Billing

6.1 Fees

All fees are due in advance unless otherwise agreed in writing.

RSG may require deposits, setup fees, onboarding fees, subscription fees, licensing fees, or milestone-based payments.

Payments are processed through authorized payment processors including Stripe and other third-party providers.

6.2 Subscription Services

Recurring services automatically renew unless canceled prior to the next billing date.

Cancellation requests submitted after a billing cycle has started will take effect at the end of the current billing period.

Subscription fees are billed in advance and are non-refundable unless otherwise stated in the applicable Refund Policy.

The “Idea to Business” service and similar offerings operate as fully managed subscription-based platforms.

Subscription fees may include:

Hosting
CRM access
Licensing
Infrastructure
Maintenance
AI systems
Automations
Technical support
Platform management

Access to services is contingent upon maintaining an active paid subscription.

6.3 Non-Payment

Failure to pay may result in:

Immediate service suspension
Restricted platform access
Loss of hosted functionality
Removal of integrations
Account termination
Permanent deletion of hosted data

RSG reserves the right to pursue lawful collection remedies and recover associated costs.

7. Refund Policy

Refunds are governed by RSG’s separate Refund Policy, which is incorporated into these Terms by reference.

By purchasing services, clients acknowledge and agree to the Refund Policy.

8. Intellectual Property & Ownership

8.1 Client Deliverables

Upon full payment, clients own final deliverables specifically created for them as part of deliverable-based services, unless otherwise stated in writing.

Deliverables may include:

Reports
Written copy
Graphic assets
Marketing materials
Completed research

8.2 RSG Intellectual Property

RSG retains ownership of all proprietary systems, materials, methodologies, templates, frameworks, workflows, automations, prompts, backend systems, software configurations, processes, and operational infrastructure used to provide services.

Nothing in these Terms transfers ownership of RSG intellectual property to the client.

8.3 Managed Platform Services

For managed subscription services, including but not limited to the “Idea to Business” service, CRM management, automation systems, AI agent hosting, and software-enabled platforms:

Clients are purchasing access to a hosted and managed software environment and do not acquire ownership rights to:

Hosting infrastructure
Backend systems
CRM configurations
Automation architecture
Platform environments
Licensed software
AI systems
Funnels
Integrations
Proprietary workflows
Templates
Operational infrastructure

RSG retains all ownership rights, title, and interest in the managed platform environment and underlying systems.

Clients receive a limited, revocable, non-transferable license to access and use the services only during an active paid subscription term.

9. Messaging & A2P Compliance

Clients are responsible for complying with all applicable telecommunications, marketing, messaging, privacy, and data protection laws.

RSG may assist with:

A2P registration
Messaging verification
Carrier onboarding
SMS configuration
Compliance-related setup

However, approval decisions are controlled by third-party carriers and providers.

Fees related to A2P registration, verification, compliance review, messaging approval, onboarding, and setup are non-refundable.

Clients are solely responsible for obtaining proper customer consent for communications.

10. Confidentiality & Data Access

RSG may access account information, analytics, recordings, communications, and operational data solely for purposes related to service delivery, optimization, troubleshooting, compliance, and support.

RSG does not sell client data.

Clients acknowledge that third-party platforms used in connection with services may process or store data independently under their own policies.

11. Data Security & Sensitive Information

Clients may not submit or transmit:

Protected health information (HIPAA data)
Government identification numbers
Financial account credentials
Highly sensitive personal data
Illegal content

RSG is not HIPAA compliant.

Temporary credentials provided to RSG should be changed after authorized access is complete.

Clients remain responsible for maintaining account and credential security.

12. AI & Automation Disclaimer

RSG utilizes artificial intelligence, machine learning systems, automations, and third-party software tools.

Clients acknowledge that:

AI outputs may contain inaccuracies
AI-generated content may require human review
Platform behavior may change over time
Third-party AI systems are outside RSG’s control

RSG is not responsible for decisions, actions, or damages resulting from reliance on AI-generated content or automated systems.

13. Acceptable Use

13.1 Platform Usage Limits & Abuse Prevention

Clients agree to use RSG platforms, CRM systems, messaging tools, automations, email infrastructure, AI systems, and hosted services responsibly and in compliance with applicable laws, carrier rules, and platform policies.

RSG reserves the right to monitor platform usage for abuse, excessive consumption, spam activity, security risks, system instability, or behavior that may negatively impact platform performance, deliverability, infrastructure reputation, third-party provider relationships, or other users.

Prohibited or excessive usage may include, but is not limited to:

Mass unsolicited email campaigns
Excessive SMS or outbound messaging activity
Spam complaints
High bounce or unsubscribe rates
Carrier or provider violations
Unauthorized automation abuse
Activities that threaten system stability or platform reputation
Excessive API or infrastructure usage
Circumvention of platform limitations or safeguards

RSG reserves the right, at its sole discretion, to:

Throttle or limit platform usage
Suspend messaging capabilities
Restrict account functionality
Disable automations or integrations
Require upgraded plans or usage-based fees
Charge for excess platform, carrier, API, infrastructure, or usage costs
Suspend or terminate services immediately without refund

RSG may take immediate action, including emergency suspension of messaging, automations, email delivery, API access, or platform functionality, when necessary to protect infrastructure, platform reputation, deliverability, security, compliance, or third-party provider relationships.

Clients are solely responsible for all communications, campaigns, content, messaging activity, and usage originating from their accounts.

Clients agree to reimburse RSG for any third-party penalties, carrier fines, platform fees, overage charges, damages, or compliance costs resulting from the Client’s misuse of the services.

RSG reserves the right to establish, modify, or enforce reasonable usage limits, sending thresholds, storage limitations, automation limits, or platform restrictions at any time to maintain system integrity, compliance, and platform performance.

14. Chargebacks & Payment Disputes

Clients agree to contact RSG before initiating chargebacks or payment disputes.

Unauthorized or abusive chargebacks constitute a material breach of these Terms.

RSG reserves the right to:

Suspend or terminate services
Remove platform access
Recover fees and costs
Submit evidence to payment providers
Pursue legal remedies

Clients remain responsible for outstanding balances and dispute-related expenses.

15. Termination

15.1 By Client

Clients may terminate recurring services by providing notice prior to the next billing cycle.

Termination does not eliminate outstanding balances or previously incurred fees.

15.2 By RSG

RSG may suspend or terminate services immediately for:

Non-payment
Fraud
Abuse
Harassment
Policy violations
Legal risk
Reputational harm
Improper platform usage

15.3 Effect of Termination on Managed Services

Upon cancellation, expiration, suspension, non-payment, or termination of managed subscription services:

Website hosting may be suspended or removed
CRM access may be revoked
Automations may be disabled
Funnels and landing pages may stop functioning
AI systems and integrations may be disconnected
Access credentials may be revoked

Clients are responsible for exporting desired contacts, records, and data before termination becomes effective.

RSG is not obligated to maintain, store, migrate, reproduce, or transfer hosted systems, CRM configurations, websites, automations, funnels, or platform environments after termination.

RSG reserves the right to permanently delete hosted systems and data after cancellation without notice.

Unless otherwise agreed in writing, clients do not retain ownership rights to managed platform infrastructure after cancellation.

16. Testimonials & Marketing Use

Unless otherwise requested in writing, clients grant RSG permission to reference the business relationship for portfolio, testimonial, case study, and marketing purposes.

RSG will not intentionally disclose confidential business information.

17. Service Modifications

RSG reserves the right to modify, suspend, replace, discontinue, or update services, software providers, integrations, AI systems, platform features, or operational functionality at any time without liability.

Third-party providers may independently change pricing, policies, functionality, or availability.

RSG is not responsible for disruptions caused by external platform or provider changes.

18. Limitation of Liability

To the maximum extent permitted by law, RSG’s total liability arising from any claim shall not exceed the total amount paid by the client to RSG during the thirty (30) days preceding the event giving rise to the claim.

RSG shall not be liable for:

Indirect damages
Consequential damages
Lost profits
Business interruption
Data loss
Reputation damage
Loss of opportunity

19. Indemnification

Clients agree to indemnify, defend, and hold harmless RSG and its owners, contractors, affiliates, and service providers from claims, liabilities, damages, costs, and expenses arising from:

Client content
Client business activities
Legal violations
Platform misuse
Customer disputes
Data breaches caused by client conduct
Unauthorized communications

20. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania.

Any dispute arising under these Terms shall be resolved exclusively within Pennsylvania.

RSG reserves the right to require binding arbitration as a condition of dispute resolution.

21. Force Majeure

RSG shall not be liable for delays, interruptions, or failures caused by events beyond reasonable control, including:

Internet outages
Platform failures
Third-party service interruptions
Cyberattacks
Natural disasters
Regulatory actions
Labor shortages
Government actions

22. Modifications to Terms

RSG may update or modify these Terms at any time without prior notice.

Updated Terms become effective immediately upon posting.

Continued use of services constitutes acceptance of revised Terms.

Contact Information

Reisinger Strategies Group
Email: contact@marketingrsg.com