Yes. To use the AI Voice Agent, each client must have a dedicated phone number assigned to their voice agent.

RSG will guide you through the process of purchasing and setting up this number. The number can be forwarded to your existing business line so your current phone system does not need to change. AI agent numbers cost 1-3$/month.

Due to updated carrier regulations, purchasing a number requires basic identity verification. This helps prevent fraud and ensures reliable call delivery.

Once your number is active:

• The AI answers calls instantly

• Handles inquiries and captures leads

• Routes calls to your main business line when needed

From your customer’s perspective, the experience remains seamless. Calls are answered professionally, and your business stays responsive.

Prompting simply means giving your Voice AI clear instructions about how to handle calls. You can keep it broad (“sound friendly and professional”) or get specific (“always ask for the caller’s name and reason for calling before routing the call”).

The AI follows your guidance word for word, so every call reflects your preferred tone, process, and standards — without you needing to train staff or monitor scripts.

Yes. We can offer assistance to ensure your Voice AI speaks naturally, represents your brand accurately, and handles calls the way you want — from tone and phrasing to how it answers questions and gathers caller details.

The Voice AI syncs seamlessly with Google Calendar, Outlook, and iCloud. You can also create a custom calendar directly inside the RSG CRM. Once connected, the system checks availability automatically and books appointments in real time — keeping your schedule fully updated without any manual work.

Once you have access to the software, you can create and install voice AI in just a few minutes. For best results, we recommend fully training it by adding prompts, FAQs, webpages, and documents — helping the AI understand your business and represent it accurately.

We don’t offer a traditional free trial, but you’re fully protected: if you’re not satisfied within the first 7 days, you can request a full refund — no questions asked. This gives you time to set up your Voice AI, test the features, and see the value for your business without any risk.